eSecuritel has been providing comprehensive handset protection and replacement coverage since 2001. Unlike some companies that only address malfunctioning handsets, eSecuritel protects new, used, or prepaid wireless devices against loss, theft and accidental damage as well as mechanical/electronic failure and malfunction. eSecuritel and Wireless standard formed a partnership will enable the 4,000 wireless retail locations, using B2B Soft’s Wireless Standard retail management platform. direct access to eSecuritel’s handset protection program and the ability to configure mobile phone insurance plans for their subscribers at the point of sale.

eSecuritel, which provides cell phone insurance for over†26 partners and close to 1 million individuals, estimates that the incidence of damage, loss, or theft now stands at one out of every four handsets, and the average replacement cost for a smartphone is around $400. eSecuritel.pioneered a proprietary software, Handset Issue Tracking System (HITStm) to deliver an automated process for replacing damaged, lost or stolen wireless devices.

With HITS, wireless retailers, enjoy an easy, seamless way to enroll customers, view program metrics and track the claims process, all from their web browser. At the same time, they enjoy a steady revenue stream and increased customer loyalty.